This privacy statement is effective as of January 6, 2020. Please note that this privacy statement will regularly be updated to reflect any changes in the way we handle your personal data or any changes in applicable laws.
Table of contents.
01/12 Who we are
The Digital Monkeys (we, us, our) is a company registered in Kenya under company number PVT/2016/013153 and our registered office address is Suite 11 Lange Lange, Milimani Nairobi.
For more information see Who We Are.
02/12 Managing your personal information
We respect your privacy so we will:
- Use your personal information to provide you with information or service you have requested.
- Keep your data safe, secure and process it in a secure way.
- Assist you to change your mind at any time about the communications you have registered to receive.
03/12 Why we collect, use and process your information
We need to collect data and personal information from you to provide the information and services you request from us.
04/12 What information do we collect?
We may collect the following information:
- Email address
- Phone number
- Company name
- Information about the services we provide to you
We use this personal information we collect to:
- Manage and provide our services to you
- Verify your identity
- Verify your identity
05/12 What we do with the information we collect
We require personal information to process your request/s and provide you with a better service. In particular:
- For internal record keeping
- To improve our products and services
- To send you marketing emails about events, training courses or other information which we think you may find interesting
We are the sole owners of the information collected on this site and we only have access to the information you voluntarily provide. We will use your information to respond to you, regarding the reason you contacted us and we will not sell or rent this information to anyone.
06/12 Where your information is stored
Your data is stored on secure servers operated by us, and will be managed using the robust security measures described below.
Your data may also be saved with trusted third parties solely for the purposes you have provided it to us.
07/12 Security and storage of your information
We will keep your personal information safe and secure.
To prevent unauthorized access, maintain data accuracy, and ensure the correct usage of information, we monitor and adjust our physical, electronic, and managerial procedures to safeguard and secure your personal data whilst in our care, or in the care of any outside suppliers with whom we may contract to process your data on our behalf. Any third party suppliers are under strict contractual terms to mirror the security policies we currently have in place.
08/12 How long we keep your information
Whenever we collect or process your personal data, we’ll only keep it for a period of 24 months or for as long as we have a legitimate reason to contact you. We continually review the data records we have and should we learn that we have not received contact from you, we will ask if you wish to keep hearing from us. If we do not receive a reply or opt in, we will remove your data.
Should you wish for us to remove your data at any time, please contact firstname.lastname@example.org and we will remove it.
09/12 Your rights
The right to be informed
The right of access
You are entitled to know what information we have regarding you.
The right to rectification
You are entitled to have the information regarding you corrected if it is inaccurate or incomplete.
The right to erasure
You have the right to request we remove your personal information.
The right to restrict processing
You have the right to block or suppress processing of your information we manage.
The right to data portability
You are able to transfer or copy your information from one IT environment to another, safely and securely.
10/12 Controlling your information
We may ask you to provide us with sufficient information so that we can be sure of your identity.
If you would like to proceed with a request to see what data we hold about you, please email email@example.com
We hope you will benefit from all the communications we send to you but if at any time you change your mind, you may unsubscribe. If you have given us permission to contact you and you change your mind, please email firstname.lastname@example.org, let us know and we’ll unsubscribe you.